Customer Care Makes the Difference
As many of our competitors continue to downsize and cost-out the important things, compromising the quality of your experience, ComNet operates with a totally different customer care philosophy. World-class customer care is built around people. Our staff consists of talented people who know ComNet products, their application, and who are there to provide prompt, efficient and cost-effective solutions to your communication network requirements. Our benchmark is how quickly we solve your challenge correctly, the first time.
Literature Requests
Our printed sales literature can be shipped within a few days of your request. If you need it faster, every piece is available as a PDF that can be sent to you via email. Send your request to marketing@comnet.net
Customer Service
For non-technical questions, product availability, placing orders and checking the status of your order (or return), Customer Service is available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Standard Time. Call (203) 796-5300 or email customercare@comnet.net.
It's the little things that make all the difference:
- Knowledgeable and Supportive Staff
- Fast Delivery: 95% of all orders are shipped from stock within 48 hours
- Extended Hours: ComNet Customer Care is open 8am – 8pm Monday – Friday to accommodate our West Coast and International Customers
- Fiber Optic Training: ComNet offers a full curriculum of fiber optic and Ethernet training and we’ll bring it to you in classes around the country, in-person or on-line.
- www.comnet.net: One of the most helpful and thorough web sites available. Providing technical documentation, design insight and resources designed from the customer point of view.
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