ComNet will be operating as usual with regard to the Corona Virus. We are monitoring the situation and will take every precaution necessary to protect the health and well-being of our employees, but we anticipate no interruptions in the production or delivery of our products. Read the full statement here (PDF)

Customer Care

As many of our competitors continue to downsize and cost-out the important things, compromising the quality of your experience, ComNet operates with a totally different customer care philosophy. World-class customer care is built around people. Our staff consists of talented people who know ComNet products, their application, and who are there to provide prompt, efficient and cost-effective solutions to your communication network requirements. Our benchmark is how quickly we solve your challenge correctly, the first time.

Literature Requests
Our printed sales literature can be shipped within a few days of your request. If you need it faster, every piece is available as a PDF that can be sent to you via email. Send your request to Enable JavaScript to view protected content.

Customer Service
For non-technical questions, product availability, placing orders and checking the status of your order (or return), Customer Service is available Monday through Friday, 8:30 AM to 5 PM Eastern Standard Time and Greenwich Mean Time. Call 1-203-796-5300 or +44 (0)113 307 6409, or email Enable JavaScript to view protected content.

It's the little things that make all the difference:

  • Knowledgeable and Supportive Staff
  • Fast Delivery: 95% of all orders are shipped from stock within 48 hours
  • Extended Hours: ComNet Customer Care is open 8am – 8pm Monday – Friday to accommodate our West Coast and International Customers
  • Fiber Optic Training: ComNet offers a full curriculum of fiber optic and Ethernet training and we’ll bring it to you in classes around the country, in-person or on-line.
  • One of the most helpful and thorough web sites available. Providing technical documentation, design insight and resources designed from the customer point of view.